Reference

How aagame Handles Your Personal Data

At aagame, we collect only the data we need to run your account, process deposits via UPI, Paytm and PhonePe, and keep your sessions secure.

Data collected with your consentUPI & Paytm transaction records protectedRight to access your data anytimeRetention periods clearly statedContact us to request changes

Browse lobby Read FAQ

What Data We Collect and Why

aagame Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account, we collect your name, email address, mobile number and, where required, identity documents to verify eligibility under local law. Payment data — including UPI transaction IDs, Paytm wallet references and PhonePe transfer tokens — is logged to process deposits and withdrawals

1
and to detect fraud. We also capture device identifiers, IP addresses and session timestamps to secure your login and prevent unauthorised access. Browsing behaviour within the lobby is recorded in aggregate to improve page performance. We do not sell your personal data to third parties. Data
2
shared with payment processors such as UPI rails, Paytm and PhonePe is limited to what those providers need to complete your transaction. Access to your account and our services depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Protection Team

If you want to review, correct or remove the personal data we hold on your account, our privacy team is reachable through multiple channels.

Email Request Send your data access or deletion request to our privacy address. Include your registered mobile number so we can locate your account quickly and process the request without unnecessary delays.

Live Chat Open the chat window inside your aagame account dashboard and select the Privacy topic. Our support agents can log a formal data request on your behalf and give you a reference number to track progress.

Account Dashboard Navigate to Settings in your account and select Privacy Controls. From there you can download a copy of your stored profile data or submit a deletion request without needing to contact support directly.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Security Practices

Every layer of our data infrastructure is built around limiting access to your personal information. Below are the six practices that define how we manage, protect and eventually remove your data.

Encrypted Data Storage

All personal data — including identity documents, payment references from UPI and Paytm, and account credentials — is stored with AES-256 encryption at rest. Only authorised personnel with a verified business need can query these records.

Cookie Policy

We use session cookies to keep you logged in and analytical cookies to measure lobby performance. You can manage cookie preferences from the Settings page. We do not use cookies to serve third-party advertising outside aagame.

Account Security Controls

Two-factor authentication is available on every account. Login attempts from unrecognised devices trigger an SMS verification to your registered Indian mobile number, adding an extra check before access is granted.

Data Retention Periods

Transaction records, including PhonePe and UPI logs, are retained for the period required by applicable Indian financial regulations. Profile data not associated with transactions is removed within 90 days of a verified account closure request.

Third-Party Data Sharing

We share data with payment processors only to complete the transaction you initiated. We share data with identity verification providers only during the account verification step. No marketing profiling data is passed to outside parties.

Requesting Changes to Your Data

You can request a copy of your stored data, ask us to correct inaccuracies, or request erasure where no legal retention obligation applies. Submit requests via the Account Dashboard or email our privacy team with your account mobile number.

Your Privacy Questions Answered

We have collected the questions our account holders ask most often about how their data is used, stored and protected on aagame. If your question is not here, reach our privacy team through the contact paths above.

We collect your name, mobile number, email address and, where local law requires identity verification, a copy of a government-issued ID. Payment method details such as UPI IDs and Paytm wallet references are also logged to process transactions.

Payment transaction references — including UPI transaction IDs and Paytm wallet tokens — are stored encrypted and are accessible only by our payments and fraud-prevention teams. We do not store full bank account numbers linked to your UPI handle.

Yes. Go to Settings in your account dashboard, select Privacy Controls and choose Download My Data. We will prepare a structured file of your profile, transaction and session data and make it available within 48 hours of the request.

Transaction logs tied to UPI, Paytm and PhonePe payments are retained for the period mandated by Indian financial regulations. Non-transactional profile data is deleted within 90 days of a verified closure request being processed by our team.

No. We do not sell or rent your personal data. Data is shared with payment processors only to complete your transaction and with identity verification providers only during account setup. No external marketing profiling is carried out using your data.

Submit a deletion request through the Privacy Controls section in your account dashboard, or email our privacy team with your registered mobile number. We will confirm receipt within 24 hours and complete the deletion within the legally permitted timeframe.

We use session cookies for login continuity and first-party analytics cookies to measure lobby performance. No third-party advertising cookies are set. You can review and adjust your cookie preferences at any time from the Settings page inside your account.

How aagame Handles Your Personal Data

Reach Our Data Protection Team

Data Handling, Cookies and Security Practices

Encrypted Data Storage

Cookie Policy

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Requesting Changes to Your Data

Your Privacy Questions Answered

01 What personal data does aagame collect when I open an account?

02 How is my UPI or Paytm transaction data stored?

03 Can I request a copy of all the data aagame holds on me?

04 How long does aagame keep my data after I close my account?

05 Does aagame share my data with third parties for marketing?

06 How do I ask aagame to delete my personal data?

07 What cookies does aagame use and how can I control them?

Related Pages